Saturday, November 03, 2007

Google Click-to-Call launched this service :)

Click-to-Call FAQ

Privacy Notice

  1. What is this click-to-call feature? How does it work?

  2. Google is testing a new feature that lets you speak directly over the
    phone, for free, to businesses you find on Google search results pages.
    When this feature is available for a business, you'll see a green phone
    icon in their advertisement or a call link next to their contact information.

    Here's how it works: Click the phone icon or call link, and you'll be invited to enter your own phone number into a special field. When you do so and then click Connect for free,
    Google will call your number almost immediately. Pick up, and you'll
    hear ringing on the other end as Google connects you to the business
    you selected. When they answer, you simply talk normally as you would
    with any other call.

  3. Who will get my phone number?

  4. When you enter a number, Google uses it just once: to make the
    automatic connection between you and the business. Your number is
    blocked so that the business can't see it. Google doesn't share your
    number with the business, and we won't use the number to make any other
    calls to you. In addition, your information will be deleted from our
    servers after a period reasonably necessary to operate the service. We
    take your privacy very seriously. Learn more about our Privacy Policy.

  5. Whose caller ID do I see when connected?

  6. The phone number of the business you selected will appear on your
    caller ID when Google connects you. This way, you can save the number
    for future call-backs.

  7. Am I charged for the connection?
  8. No.
    Google pays the bill for all calls, both local and long-distance.
    However, if you give us a mobile phone number, your normal airtime fees
    or other fees charged by your provider for the call may apply.

  9. What if someone enters my phone number instead of theirs as a prank call?

  10. Google takes fraud and spamming very seriously. We use technical
    methods to prevent future prank calls from the same user within a
    reasonable period of time. You won't be charged for any such calls.
    Please contact if you believe someone is
    entering your phone number without your permission or knowledge.

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